Privacy Policy

Introduction

At OC Oakley Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our concrete services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services to you.

Personal Information

When you request a quote or contact us, we may collect:

• Your name
• Email address
• Phone number
• Home or business address
• Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes:

• To provide quotes and estimates for concrete services
• To communicate with you about your project
• To schedule and coordinate service appointments
• To process payments and maintain financial records
• To send project updates and important service information
• To improve our website and customer experience
• To respond to your inquiries and customer service requests
• To comply with legal obligations

How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures to protect your data, including:

• Secure servers and encrypted data transmission
• Regular security assessments
• Limited access to personal information by employees
• Secure physical and electronic storage systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers
• With your consent or at your direction

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide relevant content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information
• Opt-out: You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: